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Healthcare Reform
Enhance Primary Care
Promote Public Private Partnership
in Healthcare
Develop Electronic Health Record Sharing
Strengthen Public Healthcare Safety Net
Healthcare Financing
Supplementary Financing Option (1)
Social Health Insurance
Supplementary Financing Option (2)
Out-of-Pocket Payments
Supplementary Financing Option (3)
Medical Savings Accounts
Supplementary Financing Option (4)
Voluntary Private Health Insurance
Supplementary Financing Option (5)
Mandatory Private Health Insurance
Supplementary Financing Option (6)
Personal Healthcare Reserve
Healthcare Reform
| Q1: |
Is healthcare reform
really this urgent? |
| A1: |
Ageing population and rising medical costs are
challenges faced by all economically advanced
countries and regions. Hong Kong is no exception.
To maintain our existing healthcare service level,
we must address the structural weaknesses in our
current healthcare system promptly, in order to
enhance the quality and efficiency of healthcare,
reduce our reliance on hospital services, and
ultimately improve the health of our citizens.
Otherwise, quality healthcare services that we
have long cherished will not be sustainable. In
addition, increasing healthcare needs will most
certainly affect our economy, weaken Hong Kong's
competitiveness and reduce our investment in other
areas of the society. In other words, the resources
for other areas such as education or infrastructure
may be reduced accordingly.
Reasons for the urgency:
| 1. |
Ageing population means a larger number
of elderly who need relatively more healthcare
services. Healthcare needs will therefore
increase.
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| 2. |
Advances in medical technology bring newer
equipment, technique, drugs and treatments.
It is better to have more cures to diseases,
but healthcare costs are also rising rapidly.
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| 3. |
The ratio of workforce to elderly population
in Hong Kong will decline from 6:1 to 3:1
within the next 20 years, imposing an unbearable
healthcare burden on future generations.
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| Q2: |
If the Government
considers that healthcare reform is urgently needed,
why does it launch a two-stage consultation, instead
of openly telling the public the option that the
Government recommends after thorough study for a
direct consultation? |
| A2: |
Healthcare reform is a highly complex issue which
involves many different aspirations, values and
decisions of the society. One of the important
considerations would be whether supplementary
financing should be used for subsidizing healthcare
for the whole population accessed through queuing
and triage, or it should provide contributors
with more and better choice to access healthcare
more directly and readily. Given the far-reaching
implications and the fact that it concerns every
member of our society, we need to proceed cautiously
and prudently at every step on the road of reform
and act on the preference of the public. There
is no absolute right or wrong on the direction
of healthcare reform and supplementary financing
arrangements. It hinges on the choice of the community.
We intend to launch the consultation in two stages.
In the first stage, we will consult the public
on the concepts of the healthcare service reforms
and the pros and cons of the various financing
options. After considering the views obtained,
we will formulate detailed reform proposals including
supplementary financing arrangements and launch
the second-stage consultation to further seek
the views of the public.
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| Q3: |
Inefficiency may
be one of the reasons why our public healthcare
system experiences pressure on resources. Should
the Government address this problem first before
introducing any supplementary financing? |
| A3: |
The Hospital Authority (HA) has been adopting
a number of measures over the years to balance
its budget and enhance efficiency. There has been
an average efficiency gain of about 1% within
the public sector in the past. For the period
between 2000-01 and 2005-06, public healthcare
services have accumulated efficiency savings amounting
to approximately 12% of their expenditure. HA
will continue to review and improve the use of
resources for greater efficiency and value-for-money.
At the current level of health expenditure and
services, the efficiency our public healthcare
system compares favourably to those of many other
advanced economies. However, our health expenditure
will grow at a much faster rate than our economic
growth. Thus the pressure on the public healthcare
system caused by a rapidly ageing population and
advances in medical technology cannot be eased
by further efficiency enhancement alone. While
we will continue to enhance both the efficiency
and cost-effectiveness of our public healthcare
services, we must face the reality that there
is a need to seek supplementary financing to sustain
our healthcare system.
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| Q4: |
Are there enough
hospitals and healthcare personnel in Hong Kong
to cope with the healthcare needs arising from healthcare
reform? |
| A4: |
Our healthcare system
is constantly stepping up the training of healthcare
personnel. The service capacity of public and private
hospitals is expected to increase by 10% to 20%
in the coming 5 to 10 years. We will continue to
closely monitor the demand and development of manpower
resources, and take all necessary measures to ensure
that we have sufficient manpower and capacity to
take forward the healthcare reform. |
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| Q5: |
With a substantial
amount of budget surplus and fiscal reserves, why
doesn't the Government deploy more resources to
build more hospitals and provide additional beds
to address the problems arising from ageing population
and increasing healthcare needs? |
| A5: |
The Government has pledged to increase the share
of healthcare expenditure to 17% and draw $50
billion from the fiscal reserves to assist the
implementation of healthcare reform. In addition,
it is expected that in the coming 5 to 10 years,
the overall healthcare service capacity in Hong
Kong will increase by 10% to 20%. The challenge
faced by our healthcare system is not one that
can simply be met by building more hospitals.
We need to enhance our primary care services and
have healthcare professionals to help the public
with disease prevention. We also need to promote
public-private partnership in healthcare to enable
patients to have greater autonomy and more choices
in seeking healthcare services. All these are
among our reform proposals in the current consultation
exercise. At present, private hospital services
are relatively expensive and not affordable to
those uninsured. Also, under current practice,
insurance premium will increase over time due
to individuals' age and health conditions. If
we can, through supplementary financing, find
a way which can help the middle-income group use
private hospital services at an affordable price,
optimal utilisation of community resources can
be achieved and the heavy burden on public healthcare
services can be relieved. Those who need to rely
on public healthcare services will also be benefited.
The public healthcare system can continue to serve
as an effective safety net for the community as
a whole.
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| Q6: |
I was hospitalised
at a public hospital for 10 days as a result of
a traffic accident. The healthcare personnel there
were very kind to me and other patients. Why do
we bother to institute a reform? |
| A6: |
It is believed that many members of the public
would appreciate the impressive standard of our
healthcare services. The Hospital Authority has
from time to time received letters of appreciation
from dischargees commending the healthcare personnel
for their professionalism. The healthcare reform
is meant to identify a way to maintain the standard
of our quality service in the face of rising medical
costs and increasing healthcare needs due to rapidly
ageing population. Indeed, we would also like
to make our community healthier with lesser risk
of falling ill through the enhancement of primary
care and preventive care. The current consultation
exercise also covers such issues as the expansion
of primary healthcare services, and improvement
on the collaboration between the public and private
healthcare systems. The aim is to ensure that
the community can continue to have a sustainable
and reliable healthcare system and benefit from
more comprehensive healthcare, more choice of
services and better protection.
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Enhance Primary Care
| Q7: |
Why is the Government
determined to promote primary health care services?
Why do we need financing for the improvement of
primary health care? |
| A7: |
According to many overseas studies and experiences,
the better developed the primary care system and
preventive care, the healthier the public. The
Government is thus determined to enhance primary
healthcare services. This is one of the main directions
of the healthcare reform. Supplementary healthcare
financing is important because it can make available
supplementary resources for our healthcare system
and provide favourable conditions for the continuous
improvements to our primary care services.
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| Q8: |
Does primary healthcare
refer to services provided for the grass roots?
If not, what actually does it refer to? It is mentioned
that primary healthcare needs to be enhanced in
our healthcare reform. What does that mean? |
| A8: |
Primary healthcare is usually taken to mean the
first point of contact individuals and the family
have with a continuing healthcare process and
constitutes the first level of care in the context
of the healthcare system. It is the base upon
which the rest of the healthcare system is organised.
This point can be illustrated by reference to
a match in which a team with a strong defence
enabling any minor problems to be dealt with and
remedied promptly has a bigger chance to win.
Likewise, stronger primary healthcare results
in better health of the population at lower cost
and greater user satisfaction. For this reason,
the Government is determined to enhance primary
healthcare services. This is one of the main directions
of the healthcare reform. Supplementary healthcare
financing is important because it can make available
sufficient supplementary resources for our healthcare
system and provide favourable conditions for continuous
improvements to our primary care services.
To enhance primary healthcare in Hong Kong, we
propose to develop basic models for primary care
services; establish a family doctor register;
subsidise individuals for preventive care; strengthen
public health functions; and improve public primary
healthcare.
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| Q9: |
With the establishment
of a family doctor register, does the Government
intend to allow only general practitioners and family
medicine specialists to provide primary care services? |
| A9: |
General practitioners, family medicine specialists
and any other specialists can be family doctors
if they provide comprehensive primary care services
in accordance with the basic models. Specialists
can provide both primary care and specialist care
at the same time.
For continuous enhancement of the quality of
primary care, we believe that doctors on the family
doctor register must undergo continued professional
training and medical education. Therefore, we
recommend that training requirements and timeframes
for compliance with such requirements be set for
doctors to be included in the family doctor register.
The Government and healthcare professionals will
be involved in the development of the basic models
we have proposed for primary care services with
an aim to provide a compendium of open information
for reference by individuals and healthcare professionals
so that they have a clear understanding of the
most basic services, including preventive care
services, which should be provided as primary
care. These models are available for reference
by all primary care providers.
Another proposal is to subsidise individuals
to undertake basic preventive care services set
out in the basic models. Since the provision of
comprehensive primary care services relies on
a long-term relationship between a patient and
his/her family doctor, subsidies can only be given
for preventive care provided by family doctors
on the family doctor register.
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Promote Public Private Partnership
in Healthcare
| Q10: |
Will the expansion
of the private healthcare market lead to the loss
of experienced doctors in the public sector and
a decline in the quality of public services? |
| A10: |
No. There will be more room for collaboration
between the public and private sectors in the
future. This will allow healthcare professionals
to have a choice or even allow a two-way flow
of healthcare professionals between the two sectors,
so that they can serve in both sectors at the
same time. Our public healthcare system needs
greater flexibility in allowing healthcare professionals
with experience and expertise who provide services
in the private market to serve the general public
in the public sector.
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| Q11: |
What benefits will
be brought to the general public by promoting public-private
partnership (PPP)? |
| A11: |
Currently, there is significant public-private
imbalance in our healthcare system with heavy
reliance on public services and a lack of healthy
competition between service providers of the two
sectors. PPP offers greater choice of services
for the community and helps promote healthy competition
and collaboration between the public and private
sectors. The purchase of healthcare services from
the private sector by the Government is a cost-effective
means to provide public healthcare services, while
subsidizing individuals to use healthcare services
in the private sector allows more members of the
public to choose private healthcare services.
Through these means of making better use of resources
in our healthcare system, we can relieve the pressure
on our public healthcare system and those who
need to rely on public healthcare services can
also benefit.
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| Q12: |
I have been suffering
from cataract for more than a year and heard from
a friend that the Government is now collaborating
with private hospitals to provide surgery service
for cataract patients. Actually, what other benefits
will the public-private partnership bring me apart
from shorter waiting time for public hospital services? |
| A12: |
At present, the provision of healthcare services
in Hong Kong is heavily relied on the public sector,
with over 90% of in-patient services being provided
by public hospitals under the Hospital Authority
(HA). The public-private imbalance in the demand
and supply of the service has impeded the collaboration
and healthy competition between the public and
private sectors, which would also limit the service
choices for many members of the public.
To enhance the overall efficacy of our healthcare
services, we plan to have greater collaboration
between the public and private sectors through
public-private partnership (PPP). One of the PPP
models takes the form of procurement of services
from private healthcare providers such as the
Cataract Surgeries Programme currently implemented
by the HA. Eligible patients participating in
the Programme will be given a fixed subsidy of
$5,000 for receiving cataract surgeries at private
eye clinics. Patients may be required to co-pay
no more than $8,000. Also, the HA is going to
conduct a pilot project to procure general out-patient
services from private doctors in Tin Shui Wai.
If these projects are proven to be successful,
procurement of more healthcare services from private
doctors and hospitals may be considered.
We will also explore the feasibility of other
PPP models such as the introduction of PPP in
hospital development. Pursuing PPP in hospital
development will not only enable optimal utilisation
of land but also make room for shard use of facilities
and equipment, thereby maximising the use of resources
and bringing about a reduction in costs.
We are also actively studying the establishment
of multi-partite medical centres of excellence
in paediatrics and neuroscience. The idea behind
this initiative is to establish a medical centre
to draw together top expertise of the relevant
specialties from the public and private sectors
and the academia to provide medical treatments
for patients with complex illnesses. Such a medical
centre would also provide a platform for cross-fertilisation
of expertise between medical professionals and
promote further advancement in the expertise of
these specialties in Hong Kong.
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Develop Electronic Health Record Sharing
| Q13: |
What is an electronic
health record? How will I be benefited from electronic
health record sharing? Will my privacy be infringed
without protection? |
| A13: |
Our long-term vision is to develop a territory?wide
information system for healthcare professionals
in both public and private sectors to enter, store
and retrieve patients' medical records subject
to authorisation by the patients. An electronic
health record system will enhance continuity of
care by allowing healthcare providers to have
reference to a patient's whole medical history
maintained in the system to achieve a more accurate
diagnosis. Besides, access to comprehensive medical
information of patients by healthcare providers
can minimise duplication of investigations, which
will be particularly of benefit to patients on
referral. The privacy of patients will be duly
protected. Without a patient's authorisation,
no healthcare provider is allowed to access the
patient's medical record in the system. Besides,
any input, storage and retrieval of data will
be recorded in the system for cross-checking purpose.
The Secretary for Food and Health has appointed
a Steering Committee on Electronic Health Record
Sharing to provide the steer, build consensus
and gather expertise for the initiative. The Steering
Committee has set up three working groups to specifically
address the fundamental issues relating to the
development of the electronic infrastructure including
the protection of privacy.
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Strengthen Public Healthcare Safety Net
| Q14: |
What will be the
impact of these financing options on the low-income
and under-privileged groups? Will there be any changes
to the safety net? How will these financing options
affect me if I am a chronic patient or struck by
a catastrophic illness requiring expensive treatments?
If I have neither employment nor income, what kind
of healthcare services can I get? |
| A14: |
We will uphold our long-established public healthcare
principle, i.e. no one should be denied adequate
healthcare through lack of means. The Government
will remain the primary financing source for our
healthcare system and continue to provide accessible
and affordable public healthcare services for
all. However, our ability to sustain the public
healthcare safety net will inevitably be strained
as a result of an ageing population and rising
medical costs.
If we are able to introduce supplementary financing
to provide additional resources for the healthcare
system, and relieve the pressure on our public
healthcare services, more resources can be devoted
to strengthen our public healthcare safety net.
For example, we may consider the introduction
of a personal limit on healthcare expenses for
chronic patients or patients struck by catastrophic
illnesses requiring costly treatments, such that
those whose healthcare expenses have exceeded
the limit may receive additional financial assistance.
We may also have the resources to strengthen the
existing standard public medical services, for
instance by incorporating drugs or treatments
which have been proven effective into the scope
of standard services or as subsidized items.
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| Q15: |
I am a Comprehensive
Social Security Assistance (CSSA) recipient. My
wife has recently been hospitalised, but I am afraid
that I am unable to settle the medical bill. I have
learnt from the nursing staff that the Government
has set up a public healthcare safety net; what
is it? Will it affect my CSSA payment? |
| A15: |
This reader is a CSSA recipient. Under the existing
mechanism, CSSA recipients can be exempted from
payment of fees for public healthcare services.
Low-income people can also apply for a medical
fee waiver and their applications will be approved
as long as their household income and assets are
lower than the prescribed level (i.e. passing
a means test). Nevertheless, this medical fee
waiver mechanism still lacks flexibility as patients
with household income and assets over the prescribed
level (i.e. failing to pass the means test) are
not eligible for a waiver even if they require
a long period of hospitalisation or need expensive
treatment or medicine not covered in the standard
services.
In the healthcare reform consultation currently
underway, one of the issues to be explored concerns
the enhancement of public healthcare safety net
and this includes exploring the idea of "a
personal limit on medical expenses", which
involves the imposition of a limit on the level/amount
of total annual medical expenditure incurred by
a patient who use public services. If the medical
expenditure of a patient exceeds the prescribed
amount in one particular year, the patient is
allowed to use medical services at a discounted
rate or free of charge in the remaining period
of that year. This measure can afford protection
to those families which are able to meet general
medical expenses and save them from financial
ruin in the event that any of their family members
unfortunately suffers from illnesses requiring
costly treatment. Whether this measure will be
put in place hinges on your views and please let
us have yours on the proposal before the consultation
ends.
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Healthcare Financing
| Q16: |
Why can't we keep
the status quo, that is, maintain the current system
whereby the Government continues to provide funding
for public healthcare? |
| A16: |
If the current healthcare system remains unchanged,
and the Government will have to face ever increasing
public health expenditure, the following situations
may arise:
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The Government may need to increase tax
rates substantially, introduce new types
of tax or raise other revenue sources. The
total public expenditure of the Government
as a percentage of the economy (GDP) will
have to be expanded to 22% in 2033, departing
from the principle of small government and
low-tax regime, and eroding Hong Kong's
economic competitiveness.
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If the government budget is to be kept
below 20% of GDP, public health expenditure
will increase to over 27% of the Government's
budget in 2033 at the expense of other public
services, e.g. education, social welfare
and security, etc. The proportion of the
budget for these services may have to be
reduced.
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If we do not increase tax or reduce funding
for other public services and yet we do
not make any supplementary financing arrangements,
the quality service currently provided by
our healthcare system cannot be sustained,
and the quality of our healthcare will deteriorate.
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| Q17: |
As the Government
has a handsome budget surplus, why is there still
a need for financing? Why can't we use the surplus
for healthcare? |
| A17: |
A large budget surplus does not happen every
year, and there is no guarantee that the surplus
situation will continue. Past experience has already
shown us that the financial situation of the Government
changes according to the economy. A one-off budget
surplus is not something that can be relied on
to meet recurrent healthcare expenses.
The challenges faced by our healthcare system
now cannot be simply resolved by a short-term
increase in funding for public healthcare services.
In addition to increasing the resources for the
healthcare system, we also need to undertake reforms
on healthcare services. For example, we should
allocate more resources to enhance primary care
for improving the health of our community; we
should promote public-private partnership and
develop electronic health record sharing so as
to provide the community with more choices and
greater autonomy, thus realizing the concept of
"money following patients". We should
also strengthen the existing public healthcare
safety net. These are necessary to fulfil our
vision for healthcare reform. We need a stable
and sustainable financing source in order to carry
on healthcare reform, to improve healthcare services
and to enhance the health of the community for
the long term. It is therefore necessary for us
to introduce supplementary healthcare financing
(a source of healthcare funding other than taxation).
Hong Kong currently has a robust economy and a
strong fiscal position. It is the best time for
the Government to work together with the community
to prepare for our future, introduce healthcare
reform, and lay a solid foundation for quality
healthcare services for every one of us and our
future generations.
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| Q18: |
Is the Government
shifting the burden of resolving the healthcare
financing problem to the public? |
| A18: |
The Chief Executive has pledged to increase recurrent
government expenditure for health and medical
services from 15% at present to 17% in 2011-12.
Based on Hong Kong's current economic situation
and the Government's financial position, we estimate
that this will represent an increase in annual
recurrent expenditure of about $10 billion. The
Financial Secretary has also committed to draw
$50 billion from the fiscal reserve to assist
the implementation of healthcare reform when the
supplementary financing arrangement has been finalised
after consultation. These clearly demonstrate
the Government's commitment to shoulder the responsibility
for healthcare financing together with the community.
In any event, the Government will continue to
be the major pillar for financing our healthcare
system. The Government will continue to uphold
its long-established public healthcare policy
that no one should be denied adequate healthcare
through lack of means. The public healthcare system
will also remain, as at present, a safety net
for the whole population, in particular the low-income
and under-privileged groups.
However, even with increased government commitment
on healthcare, we still cannot surmount the challenges
posed by an ageing population and rising medical
costs. The ratio of the working-age population
to the elderly population is 6:1 at present, but
will drastically decrease to 5:1 in 10 years'
time and 3:1 in 20 years' time. Meanwhile, due
to our ageing population and the use of more advanced
medical technology, our total public health expenditure
is projected to increase from about $38 billion
to some $127 billion. Therefore, we need the whole
community to work together, to build a consensus,
to undertake healthcare reform and to introduce
supplementary healthcare financing. If we can
come to a supplementary financing model, the Government
will examine how to provide financial incentives
to contributors of the supplementary financing
scheme, e.g. tax deduction, start-up capital or
other forms of direct subsidy.
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| Q19: |
Who are required
to contribute to supplementary healthcare financing? |
| A19: |
At the first stage consultation, we would like
to listen to the views of the public on the concepts
of the healthcare reform, as well as the pros
and cons of the supplementary healthcare financing
options. At this stage, we are open-minded on
who should contribute to supplementary financing.
After collecting and consolidating public views,
we will formulate more concrete proposals on supplementary
healthcare financing arrangements for launching
the next stage of consultation. In any event,
the Government is committed to shouldering the
responsibility for healthcare financing together
with the community.
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| Q20: |
What would be the
level of contribution for supplementary financing?
Would it be sufficient to resolve the healthcare
financing problem? |
| A20: |
We do not have any concrete proposals on the
details of any of the financing option in this
first-stage public consultation exercise. The
level of contribution would very much depend on
the design of the supplementary healthcare financing
option, the number of participants and their affordability.
However, in studying various supplementary healthcare
financing options, we have for illustrative purpose
made an assumption that the contribution rate
would be around 3-5% of the participant's income
subject to an upper limit on the level of contribution.
This is out of the consideration that too low
a contribution rate would not be administratively
cost-effective, and would not bring about substantial
supplementary financing. A 3-5% contribution rate
by the working population would provide a substantial
amount of supplementary financing that can help
meet increasing healthcare needs. This, coupled
with the reform of the healthcare market and service
structure, should make the increase in future
healthcare needs and expenditure a less unbearable
burden, thus enhancing the sustainability of our
healthcare system substantially.
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| Q21: |
I have all along
been in good health and have never used public healthcare
services. It seems that all these financing options
have nothing to do with me. Can I be excluded? |
| A21: |
We certainly hope that everyone is in good health
and free from illnesses. However, nobody can foresee
whether and when they will need healthcare. Furthermore,
healthcare reform covers not only public healthcare
services, but also the whole healthcare system.
Different supplementary healthcare financing options
will have different impacts on those who use the
services provided in the private market.
In the discussion of supplementary financing,
the community should consider not only what kind
of healthcare protection would suit them best,
but also whether it can promote the sustainability
of the overall healthcare system and maintain
high quality services. Setting up a contributory
social health insurance, establishing individual
medical savings accounts, or taking out suitable
health insurance are all different means of preparing
for the future.
Above all, healthcare reform concerns every
one of us. We need to work with the community
to take it forward.
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| Q22: |
The Government has
proposed six supplementary financing options in
the consultation document. Are discussions only
confined to these six options? Can the public suggest
other options? |
| A22: |
The Government welcomes members of the public
to express views on the healthcare reform consultation
document and discussions are not confined to the
six proposed supplementary financing options.
The Government is open-minded on the concerned
options and any different views and any proposals
apart from the six proposed options or any combination
are welcome.
The ongoing consultation is the first part of
the two-stage consultation exercise. We hope to
first seek the views of the public and know more
about their preferences in order to build a consensus
on an option acceptable to the public and best-suited
to the circumstances of Hong Kong. Pending views
collected and narrowing down the areas of discussions,
we would work out the concrete proposals on the
most favoured supplementary financing option for
the second stage consultation. The next stage
of consultation is expected to be launched next
year and the public will be consulted on issues
related to operation mode of the option, administrative
structure and how to regulate before coming to
a decision.
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| Q23: |
I'm now 50 years
old. Following the release of the Government's Healthcare
Reform Consultation Document, many friends around
me have of late had discussions over the issue and
they are of the view that healthcare financing is
all about preparing for our ageing. Why is that
so? |
| A23: |
According to the statistics of the World Health
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