Replies to LegCo questions

LCQ15: Medical fee waiver mechanism

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Following is a question by the Hon Emily Lau and a written reply by the Secretary for Health, Welfare and Food, Dr York Chow, in the Legislative Council today (May 4):


Question:


In April 2003, the fees for medical services provided by public hospitals were adjusted upwards, together with enhancement of the Medical Fee Waiver Mechanism, under which public hospital patients who could not afford the medical fees may apply to the medical social workers (MSWs) stationed in the hospitals for waiver of fees. In this connection, will the Executive Authorities inform this Council:


(a) of the total amount of medical fees waived since April 2003;


(b) whether guidelines on the execution of the waiver mechanism have been issued to MSWs; if so, of the contents of such guidelines;


(c) of the measures in place to monitor the execution of the waiver mechanism by MSWs; and


(d) of the appeal channels available to patients whose applications have been rejected?


Reply:


Madam President,


(a) The total amount of medical fees and charges waived by the Hospital Authority (HA) since April 2003 is $1,033 million.


(b) Medical social workers (MSWs) are given clear guidelines for the assessment of waiver applications.


According to the guidelines, all recipients of Comprehensive Social Security Assistance (CSSA) are given waivers for their medical fees and charges at public hospitals and clinics.


For non-CSSA recipients, the guidelines provide for a set of assessment criteria, which are given in the Annex. There are financial and non-financial criteria. Applicants who satisfy both the income and asset criteria are eligible for a waiver. Applicants who do not may still apply, and MSWs will assess their applications taking into account the non-financial criteria and the special needs of the elderly and patients with chronic illness.


(c) The head of the MSW team in each public hospital is responsible for ensuring compliance of the assessment guidelines by MSWs through, for example, regular reviews of case records. In addition, waiver applications exceeding the amount of $7,000 have to be endorsed by the head of the MSW team and approved by the Hospital Chief Executive.


(d) Applicants may appeal to the hospital against the decision of MSWs. If an applicant is not satisfied with the decision of the hospital, he / she may further appeal to the Public Complaints Committee of the HA.



Ends/Wednesday, May 4, 2005

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12 Apr 2019