Replies to LegCo questions

LCQ14: Medical fee waiver mechanism

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Following is a question by the Hon Li Kwok-ying and a written reply by the Secretary for Health, Welfare and Food, Dr York Chow, in the Legislative Council today (November 9):

Question :

Currently, patients of general out-patient clinics who cannot afford the fees for health care services can apply for a fee waiver, but they are required to apply to the Medical Social Workers (MSWs) on each occasion. They have criticised that the arrangement not only causes inconvenience to needy patients, in particular the elderly persons, but also increases the workload of MSWs and results in a waste of resources. In this connection, will the Government inform this Council whether it will review the medical fee waiver mechanism and make improvements in this respect; if so, of the details; if not, the reasons for that?

Reply:

Madam President,

Under the current medical fee waiver system, recipients of Comprehensive Social Security Assistance (CSSA) are exempted from paying any medical fees at public hospitals and clinics. Non-CSSA recipients, who require un-scheduled medical attention such as attendance at a general outpatient clinic (GOPC) and have difficulty in paying the relevant medical charges, may apply for one-off waivers. Applications can be made with Medical Social Workers at public hospitals or nearby Family Service Centres of the Social Welfare Department. To cater for the special needs of frail elderly persons and persons with limited physical mobility, there are designated staff at each GOPC to assess their waiver applications.

Period waivers may be granted for patients requiring pre-scheduled medical services, such as specialist outpatient consultation, day hospital and community services. The maximum validity period of period waivers is usually six months, which may be extended to 12 months for chronically ill or elderly patients who require frequent use of medical services. The Hospital Authority (HA) is in the process of upgrading the information system at all GOPCs to support scheduled appointments for the follow-up on chronically ill patients. It is expected that the enhanced system will become fully operational by December 2005. The HA will take the necessary measures to facilitate the granting of period waivers for these GOPC appointments.

It is the Administration's policy to grant fee waivers on the basis of the medical needs of patients. Period waivers are given only to patients with confirmed need of follow-up medical care within a period of time. In the interest of ensuring the rational and proper use of medical resources, patients who require unscheduled medical attention are given one-off waivers. We are currently reviewing the medical fee waiver system, as part of our new round of review on public medical fees. Matters to be examined include the existing guidelines on one-off waivers.


Ends/Wednesday, November 9, 2005
Issued at HKT 12:50

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12 Apr 2019