Replies to LegCo questions

LCQ3: Handling of family dispute cases

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Following is a question by the Hon Fernando Cheung and a reply by the Secretary for Health, Welfare and Food, Dr York Chow, in the Legislative Council today (July 5):

Question:

Early last month, an old lady was allegedly killed by her husband. It was reported that the Social Welfare Department (SWD) had been handling the case of this couple since 2000, and that the victim had turned to the Police for assistance a few times. In connection with the handling of this case by various government departments, will the Government inform this Council:

(a) whether SWD staff had taken active intervention measures in the past six years, such as proposing to the victim that she moved to another public rental housing unit under the conditional tenancy scheme, and of the date on which SWD staff last contacted the couple;

(b) of the number of times the Police received reports from the victim, and how the Police handled the case each time; and

(c) whether SWD staff had recommended to the Housing Department (HD) that the victim be granted compassionate rehousing so that she could live away from her husband, and the criteria adopted by SWD for deciding whether or not to make the recommendation; the date on which HD staff first contacted the couple about splitting their household, how HD handled the splitting application, and whether HD will review the relevant policy?

Reply:

Madam President,

(a) Starting from April 2000, social workers of the Social Welfare Department (SWD) had been providing the victim and her family with counselling service, which included suggesting the victim to receive compassionate rehousing. As the case is still under police investigation, the Government will not make further comments on the case at this stage for fear that it will pervert the course of criminal investigation or prosecution.

Generally speaking, members of the public with marriage problems or conflicts may approach any one of the Integrated Family Services Centres (IFSCs) located across the territory to seek assistance from the professional social workers. The social workers will, in light of the actual circumstances, fully assess the welfare need of help-seekers and provide them with appropriate services to help address their personal and family problems. A range of services such as family life education, consultative and outreaching services, various support groups and counselling services will be offered to enhance their skills in managing conflicts and stress while encouraging them to explore means to deal with the troubled relationships with their spouse or family members. In addition, the social workers will, based on the need of individual cases and clients' wish, refer them to other community support services, financial or housing assistance and conduct risk assessments where appropriate. In handling such cases, the attitude of the adult clients and their family members as well as their willingness to take the advice of the social workers are crucial in determining to the effectiveness of the services.

(b) As the case is still under police investigation, the Government will make no further comments on this case at this stage for fear that it will pervert the course of criminal investigation or prosecution.

In general, when handling domestic violence cases, the main duties of the police officers are to protect the victims and their children from harm and carry out investigations into any possible offences committed. In addition, they will refer the victims and the suspects to relevant government departments and non-governmental organisations for assistance. Since December 2004, the Police and the SWD have adopted a new acknowledgement system to strengthen communication between frontline officers of the Police and the SWD during the case referral process.

(c) As mentioned in (a) above, the social workers of the SWD had suggested the victim to receive compassionate rehousing.

Compassionate rehousing is a form of housing assistance which aims at providing assistance to individuals and families who have genuine and imminent housing problems which cannot be addressed by themselves. The SWD will make a recommendation to the Housing Department (HD) on the allocation of public rental flats to qualified individuals or families. The social workers responsible for screening the applications will gather in-depth information on the applicants' family background and financial condition and verify relevant information and documents before deciding on their eligibility.

In this particular case, upon the SWD's referral, the HD had met with the victim and the tenancy holder on two occasions over the past four years. Yet the HD was unable to make any household splitting arrangement as both of them refused to move out of their housing unit. The SWD continued to follow up on the case. In a routine home visit by the HD in recent months, both the victim and the tenancy holder did not enquire about, or request for, household splitting.

The HD has long considered it of paramount importance to take a compassionate approach in addressing the needs of the tenants in the light of their actual circumstances and will promptly arrange household splitting for tenants with genuine need, having regard to the recommendation and assessment of the SWD. The HD will adhere to its existing policy in dealing with splitting applications from public housing tenants. It has also reminded its frontline officers to raise their alertness and maintain close liaison with the SWD when handling family disputes.





Ends/Wednesday, July 5, 2006
Issued at HKT 12:58

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12 Apr 2019