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SFH on hospital accreditation system

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Following is the transcript of remarks (English portion) by the Secretary for Food and Health, Dr York Chow, at a media session after attending the Hospital Authority's symposium entitled "From Hospital Accreditation to Continuous Quality Improvement" today (March 5):

Reporter: (on effectiveness of accreditation system)?

Secretary for Food and Health: There is an increasing trend in the world to have accreditation for services, like hospital services, and indeed the International Association for Hospital Standards has also accredited different types of systems or standards for such accreditation. We have a partnership with the Australian Council on Healthcare Standards to start this particular project for Hong Kong. We of course also need to develop our own surveyor system in this aspect and now we have 20 surveyors who are being qualified. In the months to come, we expect that the eight hospitals will be accredited by the third quarter of this year and we will be also extending this project to include all the other hospitals in the Hospital Authority as well as the private sector.

Reporter: (on how the accreditation system can help improve the standard of hospitals)?

Secretary for Food and Health: The accreditation system includes a wide variety of criteria. There are three major parts. One is on corporate governance and corporate management. The second part is on the supporting services and supporting mechanisms and the third, which is the most important part, is on the clinical standards, clinical supervisions and clinical systems. With this very wide and comprehensive accreditation, this will give the hospital a system that they can use as a guideline, they can use as a way of modulating their work, and also as a way of teaching their staff. The most important thing is, if every hospital is adopting the same standard, there is always synergy and competition, at the same time it is also a learning process for every hospital. So this is a very important system to improve the standard of the hospital services, and at the same time to provide an impetus and motivation for people to improve. Naturally, because of that, we will be able to address many of the adversities and also adverse conditions in the hospitals more systematically. This will also allow the management to address some of the problems that are faced by many of the healthcare workers on a regular basis, like unhappy patients and people who have complications or adverse effects, and so on.

(Please also refer to the Chinese portion of the transcript)


Ends/Friday, March 5, 2010
Issued at HKT 18:52

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12 Apr 2019